Sales conditions

  1. The FRENCH Riviera PASS is strictly personal and is only valid if the card has been duly completed (Name of customer and date of first day of use)
  2. The period of validity is triggered automatically by the 1st entry into a free access site.
  3. Museums, sites, guided visits, services and transport are only available with free-access for the duration of validity of the card. During this period of validity, each museum/site/guided visit /service is only accessible once.
  4. The exclusive advantages (restaurants, shopping…) are valid for one month starting from the date shown on the card.
  5. The French Riviera Pass is not exchangeable, reimbursable in case of theft, loss, total or partial non-use, damage to the card or due to the closing or exceptional unavailability of a partner site.
  6. The FRENCH Riviera PASS card may be used for 2 years following the date that it was printed. It is nonetheless only valid each year in the sites mentioned in “French Riviera Pass – Le Guide” for the current year.
  7. The services offered are subject to the contractual terms and conditions of the chosen partner, particularly with regard to reservations, cancellations and applicable rules. It is the responsibility of the buyer to take note of these conditions before making a booking request.
  8. The Nice Côte d’Azur Metropolitain Convention and Visitors Bureau cannot under any circumstances be held responsible :
    1. For losses or expenses resulting from use of the card and notably fraudulent use.
    2. For the non-execution or insufficient execution of a service mentioned in “FRENCH Riviera PASS – Le Guide” by one of its partner sites.
  9. As regards the services that must be booked, OTM NCA cannot guarantee the continuous availability of the offers of the partner chosen by the purchaser, and the purchaser is therefore strongly advised to consult the list of partners in order to make his or her choice and to book the service as soon as possible. OTM NCA cannot be held responsible for any unavailability on the date chosen.
  10. In the case of purchase by Internet with an option of withdrawal in an OTM tourist information office, the card will be kept for a maximum of 1 year after the date of purchase.
  11. Absence of right of retraction: in conformity with the provisions of article L.121-20-4 of the Consumer Code, the right of retraction is not applicable to services of “lodging, transport, dining or leisure which must be provided on a date or according to a determined frequency”. As a result, no option of retraction is offered to the customer starting from the date of his order.
  12. Purchase of the French Riviera Pass is deemed as acceptance of the terms and conditions of sale described above.
  13. In accordance with the General Data Protection Regulation (GDPR), which entered into force on 25 May 2018, at any time the user has the right to access, modify, rectify and remove the information which concerns him. He may exercise this right by sending an email to :