FAQ Do you have a question about the French Riviera Pass? Check out our FAQ. ▪ French Riviera Pass 24, 48 or 72hrs all inclusive How does the French Riviera Pass work? The French Riviera Pass is now 100% paperless. You will receive your e-ticket (in pdf format) within an hour of booking: simply present it at the entrance to each site. How long is my French Riviera Pass valid? From the first use, the validity period is necessarily consecutive and will be in accordance with the choice made at the time of purchase, either 24, 48 or 72 hours. For example, for a 24-hour card, if you use it for the first time at 2pm on Saturday, it will be valid until 2pm on Sunday. Is the French Riviera Pass suitable for disabled people and their carers? We invite you to inquire with each provider. Can I visit the same site twice with my French Riviera Pass? No, you can only access each site included in your French Riviera Pass once. Are the sites open to the public all year round? Yes for the vast majority of sites, with the exception of certain public holidays. In order to avoid disappointment and to prepare your stay as well as possible, you should refer to the description of each activity, contact the sites you wish to visit directly, or contact our welcome staff by e-mail, telephone or at reception points who will be happy to help you. Do I have to book certain visits in advance? Yes, it will be necessary to book some guided tours or workshops in advance. In order to avoid disappointment and to prepare your stay as well as possible, you should refer to the description of each activity and contact the sites you wish to visit directly. ▪ French Riviera Theme Pass : Snow & Peaks What is the validity period of the pass ? The “Snow & Peaks” pass is valid 1 month from the purchase date Can I do the same activity several times ? Yes, according to availability, you can do the same activity several times during the month. How does it work ? For each activity, present your pass with proof of identity. ▪ Purchase – Payment Where can I buy my French Riviera Pass? You can buy your French Riviera Pass online or consult the list of sales points. I want to buy my French Riviera Pass online: how does it work? At the end of your secure transaction, you will receive an initial e-mail confirming your booking, followed by a second message containing your French Riviera Pass in the form of a printable pdf file. What payment methods are accepted (on site, online) to buy my French Riviera Pass? Internet: Carte Bleue, Visa, Eurocard/Mastercard Information offices: Carte Bleue, Visa, Eurocard/Mastercard, Amex, Holiday vouchers, cash Is the French Riviera Pass nominative? Do I have to give my name when I buy it? To benefit from the many free accesses and advantages offered, it is necessary to purchase a French Riviera Pass per person. It will become personal once collected by the end user, who may be different from the purchaser, especially in the case of an online purchase. Only the usual information relating to the payer will be required via our secure payment platform. It is therefore not necessary to give your name to purchase your French Riviera Pass. I want to make a gift… Can I request delivery of the French Riviera Pass to another address? Yes, when purchasing the French Riviera Pass you will be able to give different billing and delivery addresses. ▪ Benefits – Special rates How much do I save by buying the French Riviera Pass? To evaluate your savings, you can use the calculator. It will allow you to calculate your activity budget with and without French Riviera Pass. Is there a reduced rate for children? French Riviera Passes are offered at a single price. To find out if it is worthwhile for you to buy a French Riviera Pass for your child, use the calculator which allows you to calculate the activity budget with and without a French Riviera Pass for you and your children. Do you offer discounts for groups, students, seniors? No. Only a professional rate (10% discount) is offered for groups or students whose payer is a company, an association or a university. Please send a request by email to pass@nicecotedazurtourisme.com What is the difference between the sites included/free access and the French Riviera Pass benefits and discounts? The sites included in the French Riviera Pass are all cultural or leisure sites that can be accessed free of charge with your card for the duration of the chosen period (24, 48 or 72 hours). At the same time, for a period of 1 month from the first use of your French Riviera Pass, you will be able to benefit from advantages and discounts at our partners, regardless of the duration chosen for your French Riviera Pass. Please note Special shopping offers are only valid during the period of validity of your French Riviera Pass. If you have not found answers to your questions, please contact us. contact us
